An poor law enforcement response was caused by misunderstandings, inadequate training, and improper implementation of the active shooter protocol.
Police officers were erroneously taught that "an active shooter event can easily morph into a hostage crisis."
Because of a lack of leadership, a situation involving the active shooter was not recognized in time, and the gunman was not engaged.
Officer injuries, the presence of victims, and at least six different incidents of gunfire should have caused cops to "immediately stop the killing."
Certain families were informed inaccurately about the survival status of their loved ones, while other families were informed of a loved one's passing by individuals who were not prepared to break such painful news.